" What factor most influences a customer in returning to a Thai cuisine? "
Tuesday, May 12, 2015
Blog #22: Mentorship
Literal:
Here's Mentorship Log. I mentored at City Thai restaurant, 48 S.Fair Oaks Ave. Pasadena,CA 91105, by Mr. Chukiat Navasu.
Interpretive:
I couldn't know how to describe how much have I learn from this experience. I would say I learn about skills that we need to survive in our life. I have learned collaboration skills, solving problem skills, organization skills, and creative skills. Most importantly I have learn how to come front with others. You might think it's not important skill to have but let's face it are you going to work by yourself at all time. Maybe! if you want to be on top, you need people to help and working with you. You can't careless about this cause even though you are genius in working but if you can't make workers like you, you might lost a lot of opportunity. Everyone is able to build up most of the skills but first you need to have is "the willingness".
Applied:
All of my answers came from experiencing in the restaurant. While I am experiencing in working hours, my essential question always in my mind. I did not ask customers what do they think but I try to do different with customers to taste it out. As well as listen to the customers' compliment. Not only that l also look at everyone who is working in the restaurant and see the difference of how they are working. The customers are god. Restaurant staffs are willing to do to customers' needed as much as possible. Customers can feel the passion from the employees working in the restaurant. But you need to keep your passion consistent by having responsibility. It isn't enough! As I told you earlier that working collaboratively with others are essential skills in the restaurant. How can you do that? You need to have a good relationship with them. Connection is what make the business sustainable. That's how I came up with my three answer. I am lucky enough that have professors at Cal Poly Pomona in Hospitality major confirmed that my answer is right for their perspective.
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